Refund policy

All of our products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Once your order is delivered you will receive an email asking about your recent purchase. Please click the link in the email and then click “report a problem” to initiate the return or exchange. You will be required to provide a clear photo showing the issue. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that A1 Aerials, LLC will not be held responsible and will not offer replacements or refunds if the customer orders the wrong size or color.